Frequently Asked Questions (FAQs)

Yes. The Europark client software includes a complete rate configuration option that enables you to set any type of rate according to your needs.

Yes. Europark automatic pay stations are designed to accept up to 4 different types of coins, one for each box or hopper in the pay station, and it is possible to assign the type of coin you wish to each box.

Yes. The Europark client software enables you to create as many rates as you wish. For example, you may create specific rates for rotation tickets or rates for pass cards that have exceeded their available time.

Yes. The Europark rate configuration system enables you to set maximum rates by day, as well as time slots and periods by day.

Yes. The grace period or the time that is allowed between the moment the ticket is paid and the moment the patron exits the car park is completely configurable using the Europark client software. In addition, it is also possible to specify a second period of extra time in case a specific lane becomes backed up.

In the event of an incorrect rate calculation, it is quite possible that there is an error in the definition of the rate structure. Contact Mabyc’s Hotline service to verify the rate structure.

Yes. This time is known as “free transit time,” and it may be configured using the Europark Client software.