Frequently Asked Questions (FAQs)

Yes, the Europeak software enables you to issue this type of card in two different ways:

1. As a card belonging to the Europark system itself.
2. As an external card, upon prior review and acceptance of the format by the Europark system.

These are cards that come with a predetermined balance (in terms of time or money) that can be used to pay for car park stays, either as a discount applied to the amount due or as a discount in terms of minutes used for the stay. The Europark software enables you to issue this type of card and even define whether you wish to permit their use with negative balances.

Is it possible to generate discount vouchers?
Yes, the Europark software enables you to easily create discount vouchers, either by time or by amount, with or without a magnetic stripe. Invoicing for discount vouchers may also be performed in two different ways:

1. Per use: the client pays according to the vouchers used.
2. Upon delivery: the client pays for a batch of X number of vouchers.

Automatic pay stations have several configuration options available that enable you to specify payment acceptance for vouchers and credit cards.

Manual pay stations in Europark car parks are equipped with a desktop validator that enables you to issue large numbers of discount cards and conference pass cards.

Yes, the Europark system enables electronic purse cards to be topped-up at any pay station terminal.